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We understand that the purchase of lingerie is a personal purchase and the fit and feel of the garments must be 100% satisfactory.  That is why we offer a hassle free complimentary return policy.  Here’s how it works:

Upon the arrival of your Henry Pace lingerie, you have 7 days to try on the lingerie and determine if it is to your liking.  If for any reason you would like to return the product within the 7 days, we will provide you with a 100% cash-back product refund.

Within the first 7 days upon receiving the lingerie, send an email notification to the Henry Pace shipping department at admin@henrypace.com.  Include in the email your name, shipping address and the name lingerie purchased.

A return package will be sent to your address immediately.  Simply place the lingerie in the package with your receipt and place in the mail.  All return shipping charges are complimentary of Henry Pace.

When we receive the package a 100% product refund will be issued to your credit card.


That is it.  It’s that simple.


Customer satisfaction is our top priority.  That is why we want to your experience with Henry Pace to be as pleasurable as possible.  We encourage you to contact us at anytime for any reason.